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Thursday, March 31, 2011
Managing Distributed Teams
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What is a 'distributed team'? Why are distributed teams such a key part of outsourcing initiatives? What tools are out there to ...
SLA: If it looks like a contract and smells like a contract?
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The typical SLA (Service Level Agreement) looks and smells like a contract, but is it a contract? Have a look at these examples and make yo...
Governance or 'how to manage the alliance'
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The 'management' perspective on sourcing and global sourcing incorporates many tools, frameworks, methods etc. but tends to leave th...
Tuesday, March 29, 2011
A Project Classic - Keep your 'eyes on the prize'
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Reminded this evening by Michael McCabe of Fergus O'Connell's most excellent presentation of the project management solution; "...
Governance Themes in Sourcing
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What is the fact basis and following implications of claims that the IT industry has shifted from being people-dependent to process-dependen...
IBM's Seven Keys of Success
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IBM's own transformation as a competent and reliable global sourcing partner (supplier) involved refining and emphasising its internal ...
Thursday, March 24, 2011
Exercise: Introducing Outsourcing to an 'Industry'
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Prepare a Response As a consultant specialising in sourcing and outsourcing consider how you would respond to the statement, question and...
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