Outsourcing and Offshoring - Open Educational Resource

Have a look at this and make up your own mind. Seriously, is this an innovation? Is it non-obvious? Is it an invention? Is there no prior ar...

And if anyone thought I'd been ignoring China in the cases and theory sessions, believe me, China is to be reckoned with. China is not I...

Class discussion with Daniel Berman. 12/April/2011 Daniel Berman is a founder and Head of Product Development for ServiceFrame, a SaaS bas...

Agile release iterations deliver multiple features and improvements in response to customer requests and/or project requirements (Kroll, 200...

What is a 'distributed team'? Why are distributed teams such a key part of outsourcing initiatives? What tools are out there to ...

The typical SLA (Service Level Agreement) looks and smells like a contract, but is it a contract? Have a look at these examples and make yo...

The 'management' perspective on sourcing and global sourcing incorporates many tools, frameworks, methods etc. but tends to leave th...