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Outsourcing enables IT companies to increase flexibility, harness new skills and cut costs.
Outsourcing: The business model that keeps on giving.
Model that works even in turbulent times
Paul Taylor introduces a focus on outsourcing – used for flexibility, to harness new skills and cut costs.
Security: Internet is industry Achilles heel
There is confusion between cloud computing providers and clients about who is responsible for security, says Maija Palmer.
Industry trends: Standardisation is the way to save
Providers look for work that is scalable and repeatable. They avoid complexity and systems that need customising, discovers Jane Bird.
Business case: First, ask 'why are we doing this?'
Only well run IT functions should be delegated, finds Charles Batchelor.
Service location: Governments vie for work in offshoring beauty parade
The leaders of large outsourcing companies are shopping for locations in a buyer's market, says Jessica Twentyman.
