The MGS Blog

Friday, October 31, 2014

Storyboarding ideas

Why should I care about what you've got to say?
Storyboarding is a technique I can use to help craft my message (Reynolds, 2008). Going about the business of presenting ideas has to be seen as a process. It's a creative process that rarely proceeds in linear, sequential fashion from initial concept through to completed work. The problem with software tools like PowerPoint is just that, they are tools, part of my equipment but not the source of my inspiration nor necessarily the subject matter. That said the tools are great aides for producing 'the work' but I need to include all the equipment I'm going to use because it's all part of the process and therefore necessary and relevant: sticky notes, whiteboard, back-of-a-napkin, sheets of paper, and software tools.

Foremost I should know what my message is. In this case, I want to convince others that storyboarding is a great way of structuring a persuasive narrative. I also want to link this to the idea that the media I use is merely an adjunct to the the narrative, even when I capture and distill my story in a close-ended format like film. What I mean is by this is that the narrative still needs me (and you the audience) to interpret it.

Garr Reynolds describes 'crafting the story' as a process, a process that takes place over a number of steps (Reynolds, 2008). I'll use the phrase 'categories' rather than steps. The process of crafting the story starts from a 'core message after which we branch into a mixed sequence of activities that I'll paraphrase from Reynolds as follows:
  • Brainstorming
  • Grouping & identifying the core
  • Layout and organising
  • Dry run and re-organising
Implicit in the process is its iterative, non-linear nature.

Let's look at "The Learner's Journey in Practice" by Brian Sawyer to illustrate the narrative of a story and an approach to structuring it. Sawyer presents a case of storyboarding with a colleague (Michael Milton) to outline the detail of a book chapter. They structure the chapter around a learner's learning process. They start from a basic linear narrative ploy, learning as a journey with a beginning, middle, and end. The learner they envisage needs to cover a number of major points and the major points are interspersed with supporting subtopics. They then create a scenario, a "learner's journey", to overlay the storyline. Sawyer then uses the idea of an actual reader undergoing his or her own learning experience; feeling the peaks and troughs of accomplishment, the 'oh crap' valleys and the 'I rule' moments. The scenario becomes a narrative tool to refine the chapter content, order, and presentation.

Sawyer's linear story is just one way of depicting what Reynolds calls layout. But how does the scenario work? The story is the simple linear sequence but the narrative is what they construct around the bare facts of the story. The narrative sketches how someone (a generic audience) encounters the facts as they are presented or made available 'in order'. Perhaps most important and implied but not explicit is that the rough notes, the storyline and the narrative structure are also necessary tools and technique for communicating ideas these. In the first instance Sawyer might be working alone but still putting ideas down and re-engaging with them, reorganising them. This process of capturing, organising, reorganising is a simple compelling account of what goes into presenting ideas but a lot of work has taken place prior to this stage; the goal of the book, deciding what the chapters should cover, how the chapters relate to each other etc.

RESOURCES
Quick and Easy Video with a Flip Cam (dspace.ndlr.ie)
A Guide to Student-Generated Videos(www.studentgenerated.com)
MINO HD FLIP CAMERA USER GUIDE (dspace.ndlr.ie)
The following tutorials from UCD's School of Information and Library Studies (SILS) may be of interest (note that JayCut, the Blackboard Wiki, and other systems they describe are no longer available).


Footnote:
Storyboarding is also used as a user-design technique for systems development. For examples see The Importance of Storyboarding Your iPhone App by Josh Clark and Storyboard technique for software projects by Adam Musial-Bright.

REFERENCES
Reynolds, G. (2008) Presentation Zen: Simple Ideas on Presentation Design and Delivery, Berkeley, CA, New Riders.
Sawyer, B. (2009) The Learner's Journey in Practice. (blogs.oreilly.com)

Here's my pitch for you to 'storyboard' and some tips on how to do it.

Storyboarding from Allen Higgins on Vimeo.

Why video presentations?

There are considerable challenges associated with the recent shift to large class lecture modes. Challenges surround the balance between the two extremes of teaching/learning design: from student-centred to teacher-centred learning. Student-centred learning becomes less feasible as class sizes increase. The predominant model for teaching incorporates student contributions to continuous assessment predominantly focused on classroom presentations and/or written reports. In addition lecturer provided materials are mainly in the form of slideware, complemented perhaps by a set text or reading list, and possibly combined with associated practical sessions in tutorials or workshops. However reduced student engagement is an inevitable consequence of lecturing to large classes of 150+ students coupled with reduced availability of tutoring resources.

The argument for video presentations

Video presentations address two gaps in the current situation facing taught programmes in the University. A shortage of time to listen to and discuss student presentations in class (noting that presentations also often overrun the allocated time). A shortage of digital media targeting specific curricula (University students may also contribute valuable sources of new research and analysis). We also aspire to provide students with 21st century communication and presentation skills encompassing digital media technologies (video, graphics, audio etc) beyond the basics of slide-ware tools. Exposure to video presentation enables students to develop personal competencies in digital media production and delivery. Student and lecturer generated digital media content has the potential to complement the taught components of our degree and masters programmes.

Video presentations can enhance student engagement and involvement by structuring the student's own hands-on experience by preparing independent research and presentations for on-line delivery. Digital capture and production tools also empower a students' ability to plan, design and create their own showcase their research projects. An anticipated benefit is that students will also acquire a practical understanding of advanced communication and media production.

Finally, locally generated material (in particular local Irish content) has the potential to make a pedagogical contribution that reflects and disseminates the unique situations and experiences (cases) of (for example) firms in Ireland. This sort of richly illustrated, enacted and narrated media associated with the goals of a particular course may inspire and challenge following classes and also perhaps be of interest to a global community.



Friday, June 27, 2014

Doing Good By Doing Well & More

Two of our students (Fiona Walsh & Guillaume Poznanski) have published a piece on "impact sourcing". Impact sourcing is a term for initiatives in sourcing work that are founded at least partially on social ethical intentions to enable people to work, with dignity and respect, to improve and possibly overcome challenging circumstances.

See the GSC (Global Sourcing Council) for the article.

Friday, April 25, 2014

A kind of curated creative sourcing service

Crew (previously Ooomf) offer a high quality creative service, technology edged, arty, crafted (link).

Tuesday, April 22, 2014

Friday, April 11, 2014

Winners! Leaders of Tomorrow 2014

Nubi Kayode and Alex Keaney were chosen as winners with OnePlace.
From Alex's FB photos: Pitching for the penultimate time to Accenture leaders and competition.
"Bring on the final — with Nubi Kay at Accenture Grand Canal Plaza."
OnePlace is an application to make messaging simple again. OnePlace aggregates all of your messaging apps, allows for smart sending (so you send to active and priority recipient accounts), and consolidate in-bound messages from multiple platforms for better context.
They will travel to Accenture’s New York Digital Innovation Centre and have the opportunity to pursue their business idea in a dedicated space on the NDRC Launchpad programme, Ireland’s leading digital accelerator platform. They will receive expert mentorship, weekly workshops and more to make their idea their future and become a Leader of Tomorrow. They also have the option of a 6 month Leadership Internship with Accenture.
The Leaders of Tomorrow competition aims to identify, foster and recognise leadership potential and innovative thinking amongst aspiring entrepreneurs in Ireland.

Wednesday, April 9, 2014

Leaders of Tomorrow Award 2014


Kayode Nubi and Alex Keaney at the LoT Pitch Meeting

Four students on the MSc iBusiness - Innovation through ICT programme entered this year's "Leaders of Tomorrow" competition.
Cathal McNamara and Darragh Leahy with QR-Stamp, a system for making post easy; and Nubi Kayode and Alex Keaney with OnePlace, an application to make messaging simple again.
Kayode Nubi and Alex Keaney were selected as finalists, while Cathal and Darragh made it through to the second round.
The winner from the top six finalists will be announced at the 2014 LoT award ceremony, Thursday April 10th, 6pm at Accenture, 4th floor, 1 Grand Canal Square.
The Leaders of Tomorrow competition aims to identify, foster and recognise leadership potential and innovative thinking amongst aspiring entrepreneurs in Ireland.

Tuesday, April 8, 2014

Fungible Jobs and other Fallacies

The intellectual, academic, author, analyst Vaclav Smil directs his attention to the big challenges facing society and the world at large. He has addressed (among others) a broad range of topics, from the economics of meat production/consumption, the consequences of the oil/engine economy, the catastrophic potential of anthropogenic biosphere change, and the intrinsic relationship between industrial activity and the production of a middle class. Smil suggests that Globalization's dynamic on labour, the relocation of manufacturing jobs from economies like the U.S.A. to China, Brazil and others, is not balanced by an increase in knowledge work in the U.S. because IT jobs (for example) are fungible.
"Can IT jobs replace the lost manufacturing jobs?  No, of course not. These are totally fungible jobs. You could hire people in Russia or Malaysia - and that’s what companies are doing." (a link to the interview in Wired Magazine)
Fungible is a term in law for goods that can be contracted for without an individual specimen being specified. A fungible good is easily replaced with another identical item; for example: a tonne of wheat, 20 short tons of pork belly, a kilowatt-hr of electricity, a specific software package, a type of computer.
Smil's contention is that IT jobs, and by extension knowledge work generally, are easily moved to lower cost locations, that they are in a sense tradable services or commodities that can be relocated, delivered and changed at the will of the owner or buyer. We can certainly agree that a whole gamut of knowledge work has undergone change in terms of how it is delivered and sourced, from front-line customer engagement, sales and support, through to back office process like medical analysis, product development, service delivery etc. However undergoing the changes and transformations necessitated by outsourcing/offshoring (O/O) entails diverse risks and uncertainties for vendors, clients, end-customers and more. A fungible good or service is easily traded, substitutable, and its value or utility is readily imparted by its purchaser/consumer. We might ask therefore: "Are People and Place fungible matter?"

I assert that utilising O/O is manifestly not like this and furthermore, that O/O as a movement or strategy carries the baggage of a number of such fallacies.
  1. That work is fungible
    • O/O easily imparts access to new/more skills, knowledge?
    • It lets us focus on our core valuable competences?
    • O/O lets us utilise new/more people, resources, etc.
  2. Cost savings are inevitable
    • O/O is cheap?
    • It delivers timely realisable returns?
    • The upfront investment cost is a known quantity?
    • O/O lets us utilise new/more people, resources, etc.
  3. It gives more and better control
    • O/O is easy to control?
    • O/O lets us operate measurable management and governance?
    • The performance of O/O centres can be made more transparent than local or in-house operations?
    • Problems can be solved in the SLA/contract etc?
    • Because control can be centralised although production becomes more dispersed?
    • O/O will make us more flexible, nimble
  4. Communication is easy
    • Problems can be solved in the SLA/contract etc?
    • O/O easily imparts access to new/more skills, knowledge?
    • Relationships don't need to be personal.
  5. Knowledge is transferrable
    • The capability to operate O/O is easily acquired?
    • Problems can be solved in the SLA/contract etc?
    • It lets us focus on our core valuable competences?
    • O/O easily imparts access to new/more skills, knowledge?
    • Relationships don't need to be personal.
  6. Location doesn't matter
    • We could be anywhere: Bangalore, Berlin, Boston, Beijing, Baile Átha Cliath, ...
    • Distance doesn't matter?
    • Inter-corporeality isn't necessary?
    • Relationships don't need to be personal.
    • You need/get 24/7 global reach.
  7. That you have a choice!
    • Our competitors are doing it, so must we?
    • Or, we don't have to do O/O if we don't want to?
    • You need/get 24/7 global reach.
However O/O can be a strength, drawing on new knowledge and capabilities that are multi-lingual, cultural, ethical, and sustainable. The fallacies are assumptions and must be addressed as risks. They can be worked through over time to achieve success however it is defined.
"Anywhere is nowhere if people and place matter."

Additional Reading
Wired.com "This Is the Man Bill Gates Thinks You Absolutely Should Be Reading" 2013 (link)
FT.com "Benefits of outsourcing come under scrutiny" 2013 (link)
Deloitte "The Risk Intelligent Approach to Outsourcing and Offshoring" 2008 (link)
NYT "The Benefits of Outsourcing for Small Business" 2008 (link)

Wednesday, April 2, 2014

10 outsourcing trends to watch

These are posed as current trends, moves that are taking place now or soon (CIO.com)
My take on the 10 trends, I'm being selective here, as follows in terms of value added...
  1. Getting to grips with inter-supplier cooperation (this is hard but strategic if you can do it)
  2. More hybrid entities (JVs, partnerships, captives)
  3. Return to insourcing (because location still important)
  4. Clients regain ownership of integration (because you can't outsource responsibility)
  5. Infrastructure, operations, devOps, goes to India (standardised hardware, cloud, and operations)
  6. Cloud becomes a commodity market (bad for differentiation strategy based on cloud)
  7. Consulting becomes a commodity market (bad for consultancy firms, price pressure)
  8. The rise of new machines (new tech keeps our inner geek happy)

Remote working, a reflection

Remote working works, or at least it does in this case... (article on InfoQ)

"
We have a long history of working together in offices and a very short one of doing it remotely. The tools are just about there, with plenty of new ones emerging as WebRTC starts to become a reality, but it will take us some time to adapt our way of working and learn how to use them as effectively as we do in the office.
Can remote working change our organisations? I certainly feel less of the negative effects of silos and hierarchy without the physical structures we build in offices to separate and elevate us. This leads to a feeling of greater autonomy and freedom to collaborate and connect more widely within the organisation.
So if we can be as effective working remotely, can it give our organisation a competitive edge? It will come as no surprise that I believe it can.
"
(Tom Howlett, 2014)

The realities of conference calls

So if you were thinking that technology could solve the communications challenges posed by globally distributed teams...

Monday, March 31, 2014

Issues for distributed teams (survey)

What are the primary challenges of managing a virtual team?

What are most important for creating a successful virtual team?

What device-and-tool combinations do you regularly use to communicate and collaborate with your virtual team?

How often do members of your virtual team meet face-to-face?

Which of the following best represents the amount of time you spend working within virtual team(s), as opposed to local/physical teams?

Click here to take survey

Monday, March 3, 2014

Prof. Erran Carmel: Guest Lecture on “Enterprise Crowdsourcing” – Open Invitation

On Tuesday 25 March Prof. Erran Carmel will present a seminar to faculty and students on
“Enterprise Crowdsourcing”
We predict that paid crowdsourcing will be disruptive. Not tomorrow, but within a decade. We need to understand how to manage it.  Crowdsourcing is to digital labor markets as The Cloud is to computing

The lecture takes place from 3.30pm – 4.30pm on Tuesday 25th March, at Blackrock in Lecture Theatre 1.

Erran's presentation to TEDxGeorgetown...

Tuesday, February 11, 2014

Irish firm in alliance with Indian IT giant Mahindra

Indian IT giant Tech Mahindra has forged a partnership with AIMS Software, a subsidiary of Dublin-based Quest Computing that will see the Irish tech firms software deployed across South East Asia.

News link on Silicon Republic

How to review an article...

The following review criteria are typically applied to articles submitted for conferences.
  • Is the topic relevant to the theme?
  • Are the paper's objectives clear and well-described?
  • Is the paper written clearly?
  • Will the paper will draw an audience?
  • Is the paper well organized, does it flow logically?
  • If it includes a literature review is the literature appropriate and relevant to the theme?
  • If it includes a methodology or research method is it appropriate?
  • Are the analyses appropriate to the data presented for analysis?
  • Does the evidence given support the author's arguments (if relevant)?
  • Does the paper make a useful contribution or has it the potential to make a contribution?
Alternatively you might respond to the following general prompts:
  • Identify the paper’s strengths
  • Identify the paper’s weaknesses
  • Provide suggestions for improving the paper
  • Detail major issues (if any)
  • Detail minor issues (if any)
  • What is missing?

SILS Lecture: Framing Sustainability in the Digital Data Environment

You are invited to a lecture by Dr. Kalpana Shankar titled:
Framing Sustainability in the Digital Data Environment: the Social Science Data Archives Case
This is the third of the SILS lectures for 2014, providing an insight into the research questions of our staff throughout the School.

When: 13 February, 11.30am
Where: Room 107, in the School of Information and Library Studies - beside the James Joyce Library, Belfield.

All welcome!

Wednesday, January 29, 2014

Join UCD NetSoc for interesting events


Second semester has started. Why not consider joining a student society?

Next Wednesday the 5th of February Netsoc will be hosting a talk with the Co-Founder of DemonWare, Sean Blanchfield. If anybody has played the likes of Call of Duty you should that Demonware have played a huge part in their development.

There will be free Pizza and Beverages too! Here is a link to the event on Facebook: https://www.facebook.com/events/1438902203006988/

Tuesday, January 28, 2014

Message from UCD Library Training - Jan-Feb 2014

UCD Library regularly offers training courses on diverse topics. This semester we offer our usual EndNote and EndNote Web courses, along with research and information-related sessions. In the next month we offer the following:

Stay Alert! Keeping Current with Research - Tues, 4th February  details

Data Caring: Why Manage Your Research Data? - Wed, 12th February: details

Making a Map with Google Mapping Products - Wed, 19th February: details

Protecting Your Research Data - Wed, 19th February: details

Ethical Issues in Data Management - Thurs, 20th February: details

For our entire schedule of courses being held this semester, please go to http://www.ucd.ie/library/supporting_you/courses_diary/allclasses.

There's no need to register for these courses. Just show up on the day.

We will continue to keep you informed of new courses being offered.

Regards,
UCD Library Training

Tuesday, January 14, 2014

An Essential research tool - EndNote lessons!

The school has arranged a one-hour session on EndNote for our iBusiness students:

This lecture-based session will take place on Tuesday 21 January from 13.00-14.00 in C302.

And a second session to facilitate our PT students, also on Tuesday 21 January, from 17.00-18.00 in C301.

Thursday, January 9, 2014

Start shaping them while they're at university

Poland has grown to become one of Europe's largest outsourcing destinations, but the country's outsourcing providers are beginning to realise they can no longer compete on cost alone. In fact, if cost was the main concern then clients would have outsourced their work to India a decade ago. Local knowledge is still important, so how do you get the tech staff you need to supply the local outsourcing industry? (link to the article on ZDNet)