Link below to a HBR Blog article on Indian firms shifting to "polycentric" strategy?
Is polycentric just another word for outsourcing or is it code for multi-national? In this case the authors (Navi Radjou, Jaideep Prabhu, Prasad Kaipa, Simone Ahuja) trail the idea that it's a battle between Western and Eastern multi-nationals; a non-conflict or not?
blogs.hbr.org
Monday, September 19, 2011
Monday, July 25, 2011
FT special report on outsourcing issues.
(FT login required to read these articles, access limited to 10 articles per month)
Outsourcing enables IT companies to increase flexibility, harness new skills and cut costs.
Outsourcing: The business model that keeps on giving.
Model that works even in turbulent times
Paul Taylor introduces a focus on outsourcing – used for flexibility, to harness new skills and cut costs.
Security: Internet is industry Achilles heel
There is confusion between cloud computing providers and clients about who is responsible for security, says Maija Palmer.
Industry trends: Standardisation is the way to save
Providers look for work that is scalable and repeatable. They avoid complexity and systems that need customising, discovers Jane Bird.
Business case: First, ask 'why are we doing this?'
Only well run IT functions should be delegated, finds Charles Batchelor.
Service location: Governments vie for work in offshoring beauty parade
The leaders of large outsourcing companies are shopping for locations in a buyer's market, says Jessica Twentyman.
Outsourcing enables IT companies to increase flexibility, harness new skills and cut costs.
Outsourcing: The business model that keeps on giving.
Model that works even in turbulent times
Paul Taylor introduces a focus on outsourcing – used for flexibility, to harness new skills and cut costs.
Security: Internet is industry Achilles heel
There is confusion between cloud computing providers and clients about who is responsible for security, says Maija Palmer.
Industry trends: Standardisation is the way to save
Providers look for work that is scalable and repeatable. They avoid complexity and systems that need customising, discovers Jane Bird.
Business case: First, ask 'why are we doing this?'
Only well run IT functions should be delegated, finds Charles Batchelor.
Service location: Governments vie for work in offshoring beauty parade
The leaders of large outsourcing companies are shopping for locations in a buyer's market, says Jessica Twentyman.
Thursday, June 9, 2011
150 new jobs at SouthWestern. Focus on BPO
SouthWestern to invest €3.5m in R& D with Enterprise Ireland Support (links).
SouthWestern has bases in Ireland and Poland. HQ is located at the West Cork Business & Technology Park, Clonakilty, Co. Cork. Service offerings surround Customer Relationship Management, Finance & HR, Public Sector and Financial Services. (more info)
SouthWestern has bases in Ireland and Poland. HQ is located at the West Cork Business & Technology Park, Clonakilty, Co. Cork. Service offerings surround Customer Relationship Management, Finance & HR, Public Sector and Financial Services. (more info)
Tuesday, June 7, 2011
A study of Apple and Google mobile phone application developers
Following on from a recent CITO seminar at UCD presented by Prof. Debra Howcroft, based on a study by Birgitta Bergvall-Kåreborn (event notice link).
http://media.falf.se/2011/05/Bergvall-m-fl.pdf
An important study into a nascent industry sector. Of particular interest is the pull towards casualisation of the work of software production, driven in part no doubt from the lower economic rewards (drive down in software price) of mobile apps. The growth of apps as an industry sector is notionally built on the idea that apps may become components of a service, a service that someone will pay for, either the customer for the good or another say for marketing/ad-ware etc that seeks to access the producer's customers. The economics is of course one aspect; the personal and social impact is another important facet and is ultimately the main the focus of this paper.
http://media.falf.se/2011/05/Bergvall-m-fl.pdf
An important study into a nascent industry sector. Of particular interest is the pull towards casualisation of the work of software production, driven in part no doubt from the lower economic rewards (drive down in software price) of mobile apps. The growth of apps as an industry sector is notionally built on the idea that apps may become components of a service, a service that someone will pay for, either the customer for the good or another say for marketing/ad-ware etc that seeks to access the producer's customers. The economics is of course one aspect; the personal and social impact is another important facet and is ultimately the main the focus of this paper.
Thursday, June 2, 2011
Outsourcing expansion from Ireland
I.T. Alliance invests €750,000 in cloud infrastructure: http://www.siliconrepublic.com/strategy/item/21765-i-t-alliance-invests-750/
Major growth in IT outsourcing predicted (Joe Peppard produced report...)
http://www.siliconrepublic.com/business/item/22042-major-growth-in-it-outsourc
Gilt Groupe Establishes International HQ in Ireland... will locate its International HQ and Software Development Centre in Dublin. Its Customer Support Centre will be operational in Limerick by September.
http://www.gilt.com/careers/tech/category/ireland/about-ireland/
Major growth in IT outsourcing predicted (Joe Peppard produced report...)
http://www.siliconrepublic.com/business/item/22042-major-growth-in-it-outsourc
Gilt Groupe Establishes International HQ in Ireland... will locate its International HQ and Software Development Centre in Dublin. Its Customer Support Centre will be operational in Limerick by September.
http://www.gilt.com/careers/tech/category/ireland/about-ireland/
Friday, April 15, 2011
A Patent on the Outsourcing Process for Maintenance? You Cannot Be Serious!
Have a look at this and make up your own mind. Seriously, is this an innovation? Is it non-obvious? Is it an invention? Is there no prior art?
www.google.com/patents
www.google.com/patents
Thursday, April 14, 2011
And don't ignore China
And if anyone thought I'd been ignoring China in the cases and theory sessions, believe me, China is to be reckoned with. China is not India, it is very very different, and the Sparkfun blog illustrates for me how and why. China is all about things, hardware and manufacture. It reminds me of my impressions of Japan in the 90's, the clustering and volumes of business in Denki-Towns in Osaka and Tokyo and anywhere else (trans. Electric town: a commercial area dedicated to electronics and high tech, e.g. Akihabara, Tokyo)
Anyway, read Nate's Return to Shenzhen to get a feel for what it's like.
http://www.sparkfun.com/2
Anyway, read Nate's Return to Shenzhen to get a feel for what it's like.
http://www.sparkfun.com/2
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