Visiting students MBA class of 2025 from from the Graziadio Business School at Pepperdine University in the USAw will taking part in a joint workshop with UCD's current MBA class and the MSc Digital Innovation programme. The resultant research will be presented in student Posters at a MBA/MSc workshop run on Wednesday 30th April 8:30-13:00. This event is being run in conjunction with visiting .
The topic is particularly relevant in light of the uncertainties emanating from the US at this time.
I know that we all need to hear about and make the case for deciding on Ireland as a base for operations when they present to the visiting which you are also very welcome to attend if you can.
On 08-Apr-2025 A class visit to IDA Ireland's Emerging Business Division in Three Park Place. The IDA will present 9 cases of companies that have established an operation in Ireland and discuss current and future trajectories. These companies are offered to be the subject of the "Why Ireland for EMEA and Operations HQ?" poster, group activity.
On 30-Apr-2025 we will be joint organisers for the MBA/MSc workshop titled "Why Ireland for EMEA and Operations HQ?". Guest speakers include Tom Rourke, Vice President for Design, Insights and Innovation at Kyndryl and Dajana Achelpohl at AI Change Maker and formerly of Former Google & PayPal Leader in EMEA Services Management. This event is run in conjunction with the visiting Pepperdine MBA class. The MSc students will present "Why Ireland for EMEA and Operations HQ?" posters during session breaks.
Outsourcing and Offshoring - Open Educational Resource
Designing Organisations, Strategy and Transformation
Friday, October 10, 2025
Monday, February 10, 2025
Why Ireland? A poster presentation - Group Activity
WHY IRELAND? A POSTER PRESENTATION - GROUP ACTIVITY
This is a semester-long activity in which each group researches and interviews an international company running EMEA operations in Ireland.Deliverables for the poster (10 marks):
The working files for this activity are to be shared via a Google Drive folder. The Google Drive folder must be under version control, each member to have access to it, each member to contribute, update, make notes and other files etc. This culminates by each group preparing a poster version of their findings for display and participation in the MBA/MSc workshop titled "Why Ireland for EMEA and Operations HQ?". This event will be run in conjunction with visiting Pepperdine MBA students on Wednesday 30th April 8:30-13:00.
SCOPE:
A research activity in which each group researches the story behind an international company that has decided to establish operations in Ireland. What happens/happened next? What activity did they start with? What market or operational responsibilities have they run from Ireland: EMEA operations, finance, treasury, sales, support, product development, R&D, international headquarters, etc. Consider the audience to be other fast growing emerging businesses looking to establish an operation in Europe.
This activity culminates with each group preparing a poster version of their findings for display and participation in a UCD Michael Smurfit Graduate Business School MBA/MSc workshop "Why Ireland for EMEA and Operations?". The event will be run in conjunction with visiting Pepperdine MBA students on Wednesday 30th April 2025, from 8:30-13:00, in E201 UCD Blackrock campus.
INSTRUCTIONS:
Each participating member of the group to share their own copy of the group poster via Brightspace.
Please adapt the revised Poster template:
A1 poster template on Google Drive
Every element should help answer the question “why Ireland.”
Select a resonating quote from executives of the company that answers the question.
The bubbles containing logos of other companies behind the main company indicate entities that are relevant to why the company is in Ireland. They might be corporate partners. They might be industry organisations. There might be service suppliers. Perhaps partnering with institutions like universities or research agencies. They might even be competitors.
In my example, bottom left, I include a timeline/list of events as a roadmap for their Ireland journey.
And bottom right there is space for additional information. Perhaps related to the employer environment. Or perhaps a brief description of the business area / industry sector that the company trades in.
Ultimately, the company poster is intended to be an object for discussion during networking/ coffee sessions on Wednesday 30th. Finally, the content must be collaborative and include input from all members of your team.
RESOURCES:
IDA Ireland - Emerging Business Division - Success Stories pages
See https://www.idaireland.com/success-stories
Select your Case Companies for the poster project from the list below.
Post a notice in the discussion list indicating your group's chosen company for the poster (no duplicates).
WorldNomads
https://www.idaireland.com/success-stories/world-nomads
https://www.crunchbase.com/organization/worldnomads-com
TikTok
https://www.idaireland.com/success-stories/tiktok
https://www.crunchbase.com/organization/tiktok
https://shows.acast.com/design-talk/episodes/supplier-partnership
NetApp
https://www.idaireland.com/success-stories/netapp
https://www.crunchbase.com/organization/netapp
Toast
https://www.idaireland.com/success-stories/toast
https://www.crunchbase.com/organization/toast
shutterstock
https://www.idaireland.com/success-stories/shutterstock
https://www.crunchbase.com/organization/shutterstock
State Street
https://www.idaireland.com/success-stories/state-street
https://www.crunchbase.com/organization/state-street-corporation
Boulder Media
https://www.idaireland.com/success-stories/boulder-media
https://www.crunchbase.com/organization/boulder-media
Black Shamrock
https://www.idaireland.com/latest-news/press-release/black-shamrock-a-virtuos-studio-announces-expansion-of-game-development-studio-in-dublin
https://www.crunchbase.com/organization/black-shamrock
Romero Games
https://romerogames.com
https://www.crunchbase.com/organization/romero-games
Vanta
https://www.idaireland.com/success-stories/vanta
https://www.crunchbase.com/organization/vanta
eSentire
https://www.idaireland.com/success-stories/esentire
https://www.crunchbase.com/organization/esentire
Cadence
https://www.idaireland.com/success-stories/cadence
https://www.crunchbase.com/organization/cadence-design-systems
Diligent
https://www.idaireland.com/success-stories/diligent
https://www.crunchbase.com/organization/diligent-board-member-services
Supermetrics
https://www.idaireland.com/success-stories/supermetrics
https://www.crunchbase.com/organization/supermetrics
Zendesk
https://www.idaireland.com/success-stories/zendesk
https://www.crunchbase.com/organization/zendesk
Tricentis
https://www.idaireland.com/latest-news/press-release/tricentis-announces-expanded-investment-in-ireland
https://www.crunchbase.com/organization/tricentis
RoviSys
https://www.idaireland.com/latest-news/press-release/rovisys-embarks-on-expansion-unveils-new-dublin-office-in-ireland
https://www.crunchbase.com/organization/rovisys
Wesco
https://www.idaireland.com/latest-news/press-release/u-s-based-wesco-international-to-expand-in-ireland
https://www.crunchbase.com/organization/wesco-distribution
Publift
https://www.idaireland.com/latest-news/press-release/publift-announces-plans-for-50-jobs-in-dublin
https://www.crunchbase.com/organization/publift
Crusoe
https://www.idaireland.com/latest-news/press-release/publift-announces-plans-for-50-jobs-in-dublin
https://www.crunchbase.com/organization/crusoe-energy-systems
Squarespace
https://www.idaireland.com/latest-news/press-release/squarespace-expands-in-ireland-with-over-120-new-jobs
https://www.crunchbase.com/organization/squarespace
Klaviyo
https://www.idaireland.com/latest-news/press-release/klaviyo-opens-dublin-office
https://www.crunchbase.com/organization/klaviyo
Select a resonating quote from executives of the company that answers the question.
The bubbles containing logos of other companies behind the main company indicate entities that are relevant to why the company is in Ireland. They might be corporate partners. They might be industry organisations. There might be service suppliers. Perhaps partnering with institutions like universities or research agencies. They might even be competitors.
In my example, bottom left, I include a timeline/list of events as a roadmap for their Ireland journey.
And bottom right there is space for additional information. Perhaps related to the employer environment. Or perhaps a brief description of the business area / industry sector that the company trades in.
Ultimately, the company poster is intended to be an object for discussion during networking/ coffee sessions on Wednesday 30th. Finally, the content must be collaborative and include input from all members of your team.
RESOURCES:
IDA Ireland - Emerging Business Division - Success Stories pages
See https://www.idaireland.com/success-stories
Select your Case Companies for the poster project from the list below.
Post a notice in the discussion list indicating your group's chosen company for the poster (no duplicates).
WorldNomads
https://www.idaireland.com/success-stories/world-nomads
https://www.crunchbase.com/organization/worldnomads-com
TikTok
https://www.idaireland.com/success-stories/tiktok
https://www.crunchbase.com/organization/tiktok
https://shows.acast.com/design-talk/episodes/supplier-partnership
NetApp
https://www.idaireland.com/success-stories/netapp
https://www.crunchbase.com/organization/netapp
Toast
https://www.idaireland.com/success-stories/toast
https://www.crunchbase.com/organization/toast
shutterstock
https://www.idaireland.com/success-stories/shutterstock
https://www.crunchbase.com/organization/shutterstock
State Street
https://www.idaireland.com/success-stories/state-street
https://www.crunchbase.com/organization/state-street-corporation
Boulder Media
https://www.idaireland.com/success-stories/boulder-media
https://www.crunchbase.com/organization/boulder-media
Black Shamrock
https://www.idaireland.com/latest-news/press-release/black-shamrock-a-virtuos-studio-announces-expansion-of-game-development-studio-in-dublin
https://www.crunchbase.com/organization/black-shamrock
Romero Games
https://romerogames.com
https://www.crunchbase.com/organization/romero-games
Vanta
https://www.idaireland.com/success-stories/vanta
https://www.crunchbase.com/organization/vanta
eSentire
https://www.idaireland.com/success-stories/esentire
https://www.crunchbase.com/organization/esentire
Cadence
https://www.idaireland.com/success-stories/cadence
https://www.crunchbase.com/organization/cadence-design-systems
Diligent
https://www.idaireland.com/success-stories/diligent
https://www.crunchbase.com/organization/diligent-board-member-services
Supermetrics
https://www.idaireland.com/success-stories/supermetrics
https://www.crunchbase.com/organization/supermetrics
Zendesk
https://www.idaireland.com/success-stories/zendesk
https://www.crunchbase.com/organization/zendesk
Tricentis
https://www.idaireland.com/latest-news/press-release/tricentis-announces-expanded-investment-in-ireland
https://www.crunchbase.com/organization/tricentis
RoviSys
https://www.idaireland.com/latest-news/press-release/rovisys-embarks-on-expansion-unveils-new-dublin-office-in-ireland
https://www.crunchbase.com/organization/rovisys
Wesco
https://www.idaireland.com/latest-news/press-release/u-s-based-wesco-international-to-expand-in-ireland
https://www.crunchbase.com/organization/wesco-distribution
Publift
https://www.idaireland.com/latest-news/press-release/publift-announces-plans-for-50-jobs-in-dublin
https://www.crunchbase.com/organization/publift
Crusoe
https://www.idaireland.com/latest-news/press-release/publift-announces-plans-for-50-jobs-in-dublin
https://www.crunchbase.com/organization/crusoe-energy-systems
Squarespace
https://www.idaireland.com/latest-news/press-release/squarespace-expands-in-ireland-with-over-120-new-jobs
https://www.crunchbase.com/organization/squarespace
Klaviyo
https://www.idaireland.com/latest-news/press-release/klaviyo-opens-dublin-office
https://www.crunchbase.com/organization/klaviyo
Monday, January 27, 2025
Understanding and misunderstanding Outsourcing
Is outsourcing evil?
What is wrong with outsourcing?
What is right about outsourcing?
What is outsourcing?
What can we outsource?
Is outsourcing a new strategy?
Is ITO different to other kinds of outsourcing?
Is BPO different to other kinds of outsourcing?
What is its history?
Does its history matter?
Global Teams
Experiences on Virtual Teams
This survey aims to establish the level of knowledge and experience of virtual teams and their supporting tool-technology combinations among the survey group. The survey is an adaptation of the one carried out by the Economist Intelligence Unit in the report "Managing virtual teams Taking a more strategic approach" in 2009.
This survey aims to establish the level of knowledge and experience of virtual teams and their supporting tool-technology combinations among the survey group. The survey is an adaptation of the one carried out by the Economist Intelligence Unit in the report "Managing virtual teams Taking a more strategic approach" in 2009.
Governance
Globally Distributed Teams
![]() |
Gautam Sonti’s film - An inside view of outsourcing. |
Assumptions, misunderstanding, realities of Outsourcing
Assumptions, misunderstanding, realities
![]() |
Outsourced (2006) the movie https://goo.gl/XSP9yt |
Sourcing models
Supplier capabilities
Client Perspective
![]() |
Outsourcing 2.0 (an FT video article) |
Global impact of corporate ethics - exercise
Global Innovation
Ethical Issues
Discussion of...
...a snapshot of progress on your own particular research country/region:
- One research article addressing the economic impact, e.g. one or all of: national ITO, BPO, ICT activity, and/or services activity in general.
- One research article addressing one or more relevant social factors, e.g. unemployment, education, HDI etc.
- One table summarising some relevant data e.g. over 10-20 years. Probably sourced from UN or World Bank or national statistical agencies.
Global mapping exercises for Apple Corp.
90% of the World's Coltan reserves are located in Africa with most of that coming from the Katanga region in the DR Congo.
In the news: Apple in talks with miners to secure cobalt supplies: source
In the news: Apple in talks with miners to secure cobalt supplies: source
Apple Inc is talking to major cobalt producers to secure supplies of the material vital for the lithium-ion rechargeable batteries that power its mobile phones, three cobalt industry sources said.
Search for "3TG, conflict minerals, illicit trade, coltan, columbite-tantalite, tantalum": source source source
Coltan refining and supply for sale: source source
"In 2016, we expanded our responsible sourcing efforts beyond conflict minerals to include cobalt. We’re proud to report that 100 percent of our conflict minerals and cobalt smelter/refiner partners are now participating in independent third-party audits to ensure their own business practices are conducted responsibly. Our commitment to responsible sourcing will not waiver and we will continue to drive our standards deep in our supply chain. (Apple Supplier Responsibility, 2017)
Search for "3TG, conflict minerals, illicit trade, coltan, columbite-tantalite, tantalum": source source source
Coltan refining and supply for sale: source source
Questions for places and about data
Questions for places and about data
- What country/region and why is it interesting?
- Why is my <country/region> an important location?
- Why makes this <country/region> a good destination?
- What criteria make a <country/region> attractive?
What Factors? (01) |
What Factors? (02) |
Looking for primary empirical data sources
- Locate a <country/state/region/city> statistical office?
- Can you find county data for human social indicators?
- Is there data on traded services, technology, software and digital industry sectors?
- Perhaps you can find ICT business activity data, perhaps from a sector/trade organisation?
- Can you break out ITO or BPO activity data?
- Are NGOs or other organisations active in offering digital services (impact sourcing)?
- Have scholarly reports addressed sourcing activity, perhaps social impact?
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