The MGS Blog

Wednesday, March 9, 2011

Case: Bank of Ireland Outsourcing 2000-2011

Irish banks have, in the past, outsourced considerable operational activities to third-party providers. Bank of Ireland's multi-year deal with HP followed by the switch to IBM exemplifies one particular case of the benefits and risks of adopting a deep outsourcing strategy in a digital 'information' industry.

(24 February 2003: article-link) BOI license desktop and server software from Microsoft.
(4 April 2003: article-link) BOI announce 7 year deal with HP for IT services worth ~500M, over 500 bank employees to be transferred to HP.
(2 July 2003: article-link) BOI announce multi-million deal for banking software products.
(3 November 2010: article-link) BOI announce 5 year deal with IBM for IT services worth ~500M,