Daniel Berman is a founder and Head of Product Development for ServiceFrame, a SaaS based provider of sourcing governance software. Daniel is a Science graduate of Trinity College, and worked for a number of consulting and technology businesses before founding ServiceFrame in 2009, including PwC, AOL Technologies, Accenture and Palladium. During this time he worked in Software Development, Systems Integration and Outsourcing. Daniel is an Authorised Evaluator for eSCM - a Sourcing Capability Model for IT enabled Sourcing.
ServiceFrame's web-based software monitors the outsourcing or shared services contracts that companies have with external service providers for functions such as IT, human resources or finance. Organisations can use the software to measure these agreements on an ongoing basis against several criteria, including cost or quality of service. ServiceFrame claims its software significantly reduces the manual effort involved in collecting and assessing governance information, allowing companies to spend more time on managing the relationships with suppliers more effectively.
Notes:
- ServiceFrame (www.serviceframe.com)
- ServiceFrame material on YouTube
- Article in the Irish Times (irishtimes.com Friday April 8th, 2011)
