The Loughborough Centre for Global Sourcing and Services (CGSS) undertakes independent research on the trends and practices in global sourcing of IT and business services. Its goal is to improve sourcing practices through on-going engagement with managers and policy makers. In particular, the centre is interested in understanding how individuals, teams, organisations and other stakeholders cope with: the centralisation of business and IT service functions through shared service units; the disaggregation of business and IT service functions through captive centres and third party vendors; the back-sourcing of previously outsourced business and IT service functions; and the emergence of new sourcing models such as cloud services.
For information about the centre see http://www.lboro.ac.uk/departments/sbe/research/centres/cgss/index.html
